Our Institutes of Excellence Network is part of our National Medical Excellence® program, supporting members facing a transplant or other complex medical procedure.

Transplant Support
With our Institutes of Excellence (IOE) network, members have access to facilities that have a record of successful treatment. Our transplant program also has a dedicated claims and member services staff.

IOE is part of our National Medical Excellence Program. With a full time medical director and registered nurse managers, we are able to provide valuable support to our members during complex and specialized situations. Features include

• Support through every phase of the transplant process
• Help with finding appropriate care when traveling outside the United States and facing a foreign hospital emergency admission
• Guidance if diagnosed with a rare disease requiring unique treatment

Institutes of Excellence facilities are located on DocFind.